Located in Kuala Lumpur, Malaysia, Pavillion Bukit Jalil is a fully integrated lifestyle regional mall which spans five retail floors with a total of 1.8 million square feet of retail space. The mall attracts tens of thousands of shoppers who want to experience the best-in-class retail, dining and leisure from a vibrant mix of well-known retail brands and new reputable international brands. However, its conventional parking charge collecting method increases the operation cost of the mall. It is in need of a highly digital solution which is smarter and more efficient.

Finexus, a leading fintech company in Malaysia, has teamed up with Wiseasy to enable local solution provider AAATap to offer a smart parking solution to Pavillion Bukit Jalil. Wiseasy provided a customized version of payment terminal P3 and WiseCloud, a smart terminal management system for the efficient management of multiple devices.

Previously, the customer was given a card when he entered the parking lot of Pavillion Bukit Jalil, and made payments with the card when he left. A lot of manpower was needed for the giving out and reclaiming of the card. The loss of cards is inevitable because it’s not convenient for customers to keep them when they are busy with shopping. With the smart solution from AAATap, the mall can identify a car’s license number automatically and collect the parking fee with Wiseasy P3 when the car leaves. Compared to the obsolete payment collecting method, the complete solution helped Pavillion Bukit Jalil create automatic and unmanned parking management system which is cost-efficient and convenient.

Pavillion Bukit Jalil has implemented hundreds of Wiseasy P3 to replace its previous parking charge collecting method. It has successfully eliminated the queue problem which bothered the car owners before.

ITS, the parent company of DBS, is a company operating in the field of electronic payment since 2008 in Burkina Faso and neighbouring countries. It has been the partner of the GIM-UEMOA project since the launch of the project for Burkina Faso and Niger as a supplier of payment terminals (TPE) and their maintenance.
ITS created a company to set up and operate a digital payment platform called Digital Business Solutions, in short as DBS.

DBS wishes to launch a payment product which will be called “YALIPAY” for short as “Ypay”. The idea for this project arose from observing the evolution of the payment ecosystem, customer needs and also thanks to the evolution of technology in Burkina Faso and in the sub-region.

DBS partnered with Wiseasy to offer a cost-effective unified payment solution that facilitates SMEs in Burkina Faso to accept payment from any mobile money users and bank card holders through Wiseasy SaaS services.

DBS is able to provide world-class digital payment technology to the customers and expand the payment market rapidly. In just one year, they increased their business across the country by more than 10 times.

NewAge, one of the prominent acquirers in Japan providing digital payment with various marketing services in Japan. NewAge has partnered with Wiseasy to facilitate local merchants with various digital payment products in Japan.

Local merchants use Wiseasy’s digital payment products and payment channels provided by NewAge. Merchants’ funds shall be settled to their account via SMBC Bank.

More than 3,000 merchants shall be able to accept payments from local customers and tourists from all over the world by using PayCloud. With the professional technical efforts from Wiseasy, NewAge was also the first payment institution to access Alipay+.

A licensed System Operator & Third-party Payment Provider in South Africa, led by a group of like-minded young people determined to facilitate omnichannel digital payment services using cutting edge technology across South Africa and other neighboring countries in Southern Africa.

AddPay works with 3 commercial banks who offer all the popular payment methods available in South Africa. AddPay & Wiseasy have partnered since 2019 as the demand for Android Based POS Terminals in South Africa has increased very rapidly. Wiseasy designed, manufactured and delivered EMV Android POS Terminals (P3, T1 and QT) to AddPay with a robust payment application (WiseCashier) that has received L3 certifications all over the world.

Each bank offers different buying rates for different payment methods which was a headache for AddPay as they were not able to route transactions smartly in between the banks/acquirers based on the lowest buying rates. AddPay, partners & merchants, didn’t have a clear visibility to their business.

Wiseasy has certified its Payment Application (WiseCashier), Merchant Application (WiseBoss) and EMV Android POS Terminals (P3, T1 & QT) with local banks to accept various kinds of bank cards & mobile payments and real-time transaction monitoring. Wiseasy has also supplied its white-labeled payment platform (PayCloud) for AddPay’s seamless business operation.

AddPay started pilot project with 2 distributors & 50 merchants since January 2022 and within 4 months, they’ve reached 823 merchants with 4,356 POS Terminals. AddPay merchants are now processing 350,000 transactions a week with an average transaction value of ZAR 37.6 million (USD 2.4 million), compared to 1,800 transactions a week previously.

Established in 2007, Pcentra provides cloud-based smart ticketing technology and smart city control solutions that reduce implementation and operational costs and offer multi-platform flexibility in a rapidly evolving technological environment. Every month more than one million passengers in Israel use Pcentra’s RAV-KAV card to pay for public transportation fees.

Pcentra’s e-Ticketing platform RAV-KAV Online allows secure payment for bus fare, train tickets and purchase in retail shops. To ride in a train, passengers don’t need bother to buy tickets in the counter. They can board and exit the train with RAV-KAV card easily with the fares deducted automatically. With 4,000+ Wiseasy Android EMV POS P3 terminals equipped in numerous convenience stores, Pcentra is able to offer more convenient services for customers to top up their RAV-KAV card and make payments in thousands of locations.

After applying Wiseasy P3 for recharge service, the efficiency and flexibility of Pcentra’s ticketing and payment services have been dramatically enhanced. Meanwhile, local residents’ reliance on cash is reduced to a great extent, which helps keep people safe via contactless payments while the pandemic is raging around the world.

P3 >

Founded outside of Toronto, Canada in 2017, SnapPay is an innovative technology company focusing on providing best in market payment gateway services for both enterprise clients and small to medium-sized businesses.

For SnapPay, Wiseasy PayCloud offers a complete aggregation mobile payment platform which implements via cloud deployment (AWS). The entire customized service is able to realize the aggregation of mainstream digital wallets, including local and foreign e-wallets, making SnapPay the very 1st acquiring platform outside of China that supports UnionPay Cloud QuickPass. PayCloud is compatible with various cloud service platforms like AWS, GCP, Azure, Alibaba Cloud, and Huawei Cloud. The system is both EMVCo QR code payment and PCI-DSS certified. The advanced container technology is used to realize fast deployment and update maintenance of the system for SnapPay. PayCloud practices open API gateway design, which enables SnapPay to realize full API docking with internal and external business systems. Through a variety of front-end applications, the system is able to meet and overcome the needs of different business scenarios.

SnapPay ordered thousands of Wiseasy P3 in order to fulfill a comprehensive aggregated payment service. SnapPay CGO Chris Renton commented “We find this device is very robust, very reliable, very easy to deploy with tons of features that are state-of-the-art.” Evie Sun, Sr. Production Manager at SnapPay stated that the system has all that their customers need, and the best thing is that Wiseasy was very responsive and able to customize products and services according to their requirements quickly.

With PayCloud, SnapPay has been providing QR code, bank card based, online-offline payments technology since 2018, allowing 4,000+ North American merchants to accept foreign currency payments and generate more revenue.

PayCloud > WiseCloud >

Zambia National Commercial Bank Plc (Zanaco) was established in 1969 to serve the financial needs of the Zambian economy and it has since evolved into a leading Bank nationwide.

In Zanaco’s branches, the customers can enjoy paperless banking service with a few clicks on Wiseasy T1, which provides in-branch self-service options and helps Zanaco serve their customers better.

In the 60 Zanaco branches across Zambia, customers can enjoy intelligent services from onboard to e-KYC, from fund transfers to deposits & withdrawals, etc. How to collect customers’ documents and create bank account ID with higher efficiency is very important for banks to upgrade their customer experience. Integrate card slot design of T1 makes it easier to read a variety of information from ID Card/Driving License, passport or A4-sized paper. Digital onboarding of customers can be done very easily. By integrating with Zambia National Citizen registry, KYC can be completed online and the existing KYC details can be verified quickly. Except for the traditional banking services, T1 also enables value-added services such as fund transfer, ticket management, bill payments, auto-reconciliation, etc.

In Zanaco’s branches, 80% of physically manned counters have been reduced and 100% increase in productivity and efficiency of resources has been achieved. As T1 has an in-built document management system, traditional paper document storage and retrieval is reduced by 100%, which means big savings on stationery cost. Besides, Zanaco will save a more cost in the operation and infrastructure of setting up new branches.

In the customer satisfaction survey, 81% customers felt that their time spent in the branch was cut down by 50%. 37% customers were happy to find a digital way that’s better than manually filling forms at the bank.

T1 >

Djezzy is Algeria’s principal mobile network operator, with a market share of 65% (over 16.49 million subscribers in December 2016) and a network covering 90% of the population.

In many places activating a SIM card can be time consuming. People need to follow many procedures to get a SIM card activated. Let alone that more and more countries require using biometric technique for personal identification. How to collect customers’ identification information with higher efficiency is very important for Djezzy to upgrade their customer experience.

According to the actual application scenario of Djezzy, Wiseasy provides a combination of hardware terminals (Wiseasy T1) with integrated software solution, which supports the identification of multiple types of documents such as passports, ID cards, driving licenses, etc., and further realizes the functions of electronic handwritten signature, A4-paper scanning, fingerprint identification and receipt printing. Advanced calibration function makes the information reading for the employee of Djezzy to be more comfortable, even if the materials such as A4 paper is not placed appropriately sometimes.

In addition to the unique integrate card slot design for information reading, Wiseasy T1 ensures worriless transactions via supporting encryption magnetic card, smart card, NFC, and other major payment methods.

Wiseasy T1 caters to Djezzy’s need of a complete one-stop SIM card sales EKYC solutions, which connects customer identification, SIM card activation and customer information retention on just one terminal.

T1 >

Yunhaiyao is a widely-known dining restaurant brand for Yunnan cuisine in China, which has about 200 restaurants in 14 large cities. Confronted with increasingly fierce competition of catering industry and higher labor cost, Yunhaiyao presses for efficiency improvement and cost reduction in virtue of advanced technologies and smart devices.

Collecting payments is one of the most important steps for all restaurants to reduce queue time and improve customer satisfaction. Wiseasy P3M, an Andriod EMV Mini POS, is introduced to Yunhaiyao to bring better experience for both customers and restaurants.

This terminal combines multiple functions into one device, including magnetic strip card swiping, paying a bill,and coupon/voucher verification. With the help of Wiseasy P3M, Yunhaiyao accepts payments more quickly and conveniently, which saves a lot of time from both customer side and restaurant side.

In terms of reservation management, the receptionist can reserve a table via Wiseasy P3M which integrates seamlessly with the restaurant’s ERP system, no need to write it down or enter it into the computer. This device supports queue ticket printing via Bluetooth connection, and it’s easy for the customer to check how many tables are ahead of them on smartphone. The churn rate of customers is reduced by 20%.

In the past, a waitress or waiter has to carry different tools for taking orders, collecting payments, and giving coupons/vouchers to serve customers, which makes them only serve five tables at the same time. With Wiseasy P3M for these functions, they can serve eight tables now.

Wiseasy P3M supports major payment methods and is portable to carry with. Therefore, there is no need for the waitress or waiter to walk back and forth between the dining table and the cash register. The whole payment process was reduced to 10 seconds from 3-5 minutes. Meanwhile, the number of cashiers and the area that cashier desk occupies are reduced correspondingly as well.

Embedded with a coupon/voucher management system, Wiseasy P3M helps improves the restaurant’s customer retention rate.

According to statistics from Yunhaiyao, its customer churn rate was reduced by 20%, payment collecting time was shortened by almost 30 times, customer retention rate was doubled and the work efficiency of waiter/waitress was increased by 30%.

P3M >

Yupparaj Wittayalai School, built in 1889, is the first public school in Chiang Mai and has become a model school in Payap Province, Thailand. It has an enrollment of 4000+ students from Grade 1 to Grade 6. How to manage all the facilities and services with a relatively low cost and high efficiency is a problem faced by the school management team.

Wiseasy provided a complete smart school solution for Yupparaj Wittayalai School to enhance management and keep faculties and students safe to a great extent during pandemic. Wiseasy Smart School Solution is a comprehensive and scalable platform for schools to get students, teachers and parents connected and operate more efficiently via smart temperature attendance management, in-school cashless payments, home-school communication etc.

Smart Temperature Attendance
Given that the Covid-19 pandemic is still raging in much of the world, Wiseasy provides Android AI Service Terminal BOT3 (two devices) with multi-point temperature detection module and advanced face recognition algorithm for school to manage the attendance of teachers and students smartly.

In-school Consumption
For cashless payments at educational settings, Wiseasy offers Non EMV Android Terminal N5 (two devices) for top-up of student card and BOT3 (30 devices) for merchants to accept payments, which enables the students to pay for bills via student card, QR code scanning, or face recognition.

All-in-one Communication
Get students, teachers and parents connected for seamless communication via feature-rich mobile app School Up. Make it easier for school and teachers to organize assignments, announcements and students’ leave. Help parents gain insight into their children’s school performance

Wiseasy Smart School Solution provides comprehensive capabilities to connect a whole school digitally for more efficient operation, more focused teaching and superior parent-school communication experience. Proven successful in many schools, it has been applied to 29 schools so far, including Jaroensil School, Santivithaya School, Wiang Sa School, Manta Kids Nakhon Pathom, Maerim Witthayakhom School, to name just a few.

School Solution > N5 > BOT3 >

Zhengxin Chicken Steak only opened in 2006 but now is recognized as the most well-known fried chicken stores in China. As of the middle of 2020, it reportedly had 22,030 shops (including franchised shops) — triple the number of KFC outlets in China. Zhengxin managed to launch nearly 600 new stores in April 2020 even as the pandemic was still raging.

Zhengxin purchased 8,190 pieces of Wiseasy N5 for its direct-sale stores to meet its growing needs for quick payment accepting.

Wiseasy N5 is a Non EMV Android Terminal with 5’’ touch screen and supports major mobile payment methods such as Apple Pay, Google Pay, Wechat Pay, Alipay and UnionPay. Based on the specific scenario of Zhengxin, Wiseasy customized message push via Wise Message. With a built-in speaker that allows volume up to 90 dB, Wiseasy N5 speaks out every order and transaction loudly and clearly. For specific use in catering industry, this terminal can run major takeaway applications in China, including Meituan, Ele.me, etc.

With all-round technical assistance and quick response operational support from Wiseasy, the payment collecting time for Zhengxin Chicken Steak is greatly reduced. The queue time for customers is much more less and customer satisfaction and retention rate are improved correspondingly.

N5 >

Yangjiang City is located in the southwest of Guangdong Province and next to the Pearl River Delta area, which gets an important location in the west area of Guangdong Province. This city has capitalized on all the roadside parking spaces which are drawn with white lines and have the corresponding numbers. Yangjiang collaborates with Wiseasy to charge parking fee more conveniently via Wiseasy P3M.

Part of the road section of Yangjiang City officially implements the roadside parking smart electronic toll, and the parking manager can realize the smart electronic charge by using Wiseasy P3M. Compared with the traditional parking charge, the intelligent electronic charge improves the management efficiency. At present, one administrator can manage dozens of parking spaces and provide more payment methods for the public.

Once a car enters the parking space, Wiseasy P3M in the hands of the parking administrator will automatically alert the parking attendant which parking spots are being requested. The charging personnel can quickly shoot the license plate number, input the parking information, and print out the parking charge ticket with peripheral printers. The billing ticket will clearly show the license plate number, parking start time, charging standard and payment method so as to facilitate the public to learn about the corresponding information.

At present, the public of Yangjiang can also pay parking fee via APP. They do not need to wait for the parking administrator to pay for the charge, which is obviously more convenient.

P3M >

Established in 2017, Fino Payments Bank are present in 90% of India’s districts with over 724,671 banking outlets, 54 Bank Branches and 130 Customer Service Points. Fino operates in an asset light business model, also referred as “phygital” delivery model (a combination of physical and digital), where each Banking Outlet (merchant) serves the banking and financial needs of its community.

In India, Fino Bank intends to reach 50 million customers in five years, and has chosen to strengthen its last-mile delivery network with digital banking solutions. These digital solutions make local, remote banking services possible by bundling a fingerprint scanner, card reader, camera, and printer into one device (Wiseasy P3). Wiseasy P3 can carry out the entire range of bank transactions, including account opening, deposits, cash withdrawals, money transfers, and the purchase of financial products and services such as gold, loans or insurance. It is interoperable with other banking systems and will allow customers with debit cards issued by other banks to undertake payments and withdrawals at FINO’s banking outlets.

In the developing countries, there are still a large number of people who do not have a bank account. With the high operations costs and low ROI, banks are reluctant to set up branches making banking service a luxury for people in the rural areas in these countries. Wiseasy P3 is the all-in-one device for banks to ensure seamless transactions and bring about greater efficiencies in the banking process.

P3

Fuel retailer Petrom operates a network of 280 service stations throughout Morocco. It is dedicated to the trade of fuels, lubricants and the import and distribution of chemical products. The company also manages food stops at its service stations, and operates the French network of Point S. car repair and maintenance centers.

Petrom has been working with Wiseasy since 2017 to provide smart device based payment services to the customers. Recently, with CIH Bank joining in the cooperation, the three parties will upgrade the payment system and bring more value-added services to the more than 280 gasoline stations across the country.

For the Moroccans, this new payment method is innovative, convenient and safe, and provides customers with an opportunity to purchase pump or store products and / or services with cash or bank cards. With Wiseasy P3, customers can use e-wallets of the banks or payment institutions to make payment, by just a few clicks on their mobile phone.

Wiseasy’s WiseCloud platform helps Petrom manage P3 in all of the 280 stations at one time, including remote terminal control, maintenance, support, and operation, which greatly saves a lot of time and manpower and improves efficiency by avoiding onsite terminals maintenance.

It’s worth noting that in the special environments of gas stations, P3 ensures stable operation with the anti-explosion design, making it an ideal choice for the harsh and special environments. Every piece of product of Wiseasy has passed extreme and rigorous tests. P3 as the flagship product of Wiseasy has been widely used in many scenarios.

Based on P3 and payment services provided in collaboration with Lana cash, a subsidiary of CIH bank’s Payment institutions, the gas stations can easily attract customers, generate invoices and carry out customer loyalty programs.

P3

Mi Store, also called Xiaomizhijia in China, refers to the offline store established by Xiaomi. The opening of over 1,000 Mi Stores by 2021 has validated Xiaomi’s efforts into offline market. In recent years, Mi Store has been expanding its footprint across the world as a global brand by entering European, Indian and New Zealand market.

Every shop assistant in Mi Store is equipped with Wiseasy P3M, which is portable to carry with. When customer decides to make a purchase, they don’t need to go to the counter and line up to pay. The nearest shop assistant uses P3M to complete the process of placing orders and paying. This can accept the major payment methods, including WeChat, Alipay, bank cards, Apple Pay, etc.

As a smart device, P3M is more than a simple payment terminal. It can functions as Inventory Management System. After docking with Xiaomi’s warehousing management system, the details of the order are displayed on the large screen of the warehouse, and the staff in the warehouse will quickly complete the delivery. This method not only reduces the queuing time of customers, but also improves the efficiency of customer circulation, and greatly improves the sales volume.

Considering some customers’ habits, Mi Store keeps the cashier counter, which is equipped with Wiseasy P3, to meet their payment requests.

The core competence of Mi Store is new retail and the core competence of new retail is efficiency. Mi Store pursues high efficiency via Wiseasy’s advanced payment terminals.

According to rough statistics, more than 70% of the daily payments in Mi Store are made on the P3M, and less than 30% are paid at the counter with P3. Moreover, the proportion paid through P3M is still increasing.

P3 > P3M >

Founded in 2000, Shopin is a famous off-price shoes and apparel chain retailer in China with a dozen of department stores, web /APP/ Wechat shop and e-shops on third-party platforms like T-Mall. All Shopin stores cover an area of 200,000+ square meters in total.

For a long time, Shopin had been beset by problems like long queue at the cashier, poor customer experience caused by order losses, high manual cost, and difficulty in checking purchase-sale-storage statistics.

Wiseasy provides an online to offline solution that completes the closed-loop business process, through mobile cashiering, product selling, ordering, receiving, logistics and account reconciliation etc., to realize the de-cashier scene in Shopin. With over 2,000 units of Android EMV POS Wiseasy P3 applied, these devices connect “people, product and store” together, makes management flexible and efficient.

Main functions of Wiseasy P3 in Shopin:

1. Create/manage commodity information with barcode;
2. Goods receipt, stock transfer, inventory, online order pick-up, goods return;
3. Support Mobile Payment (Wechat, Alipay), debit/credit bank card;
4. Membership checking and recording during sales;
5. Product photo collaboration and online sales management;
6. Check sales transactions and other reports;
7. Information release, reception and issue feedback;
8. Supervision and approval of shopping mall supervisor;

After the wide use of Wiseasy P3, Shopin removed all its traditional checkout counters and saved more space for goods display. The efficiency of inventory management and time spent on goods searching, changing and refunding are improved to a great extent. The elevated customer experience brings an increase of 3%-5% in overall sales volume for Shopin. The income of shopping guide is augmented correspondingly.

Additionally, Wiseasy P3 tracks membership, customer’s preferences and purchases with every payment. From there, Shopin is able to work more closely with suppliers to stocking shelves with well-liked commodities and enhance operational efficiency, which is estimated to increase the sales by 10%-15%. For now, Wiseasy supported Shopin’s CNY2 billion transactions each year.

P3 >

Xiabu Xiabu has 400+ chain hotpot restaurants in Beijing, Shanghai and other thirty cities in China. The booming business was accompanied by the long queue for payments and group deal code verification problems.

As a large restaurant chain Xiabu Xiabu attaches much importance to its serving speed and customers’ dining experience. Given the circumstances, Wiseasy provided Android EMV POS P3 for Xiabu Xiabu to deal with quick payments, Meituan (an app similar to groupon) code verification, membership benefits management and queuing issues.

The waiter and waitress of Xiabu Xiabu learned how to operate this device skillfully in a five-minute training. Customers of Xiabu Xiabu now can pay and get receipts at their tables.

Wiseasy P3 is a good helper in streamlining and improving daily operation and management of restaurant in terms of queuing, reserving, membership, ordering, groupon verification, take-outs, cash register services, etc.

With Wiseasy P3, the work efficiency of Xiabu Xiabu’s kitchen staff is improved significantly, which ensures that customers are served faster. Besides, this terminal allows restaurants to provide a slicker and more personalized payment experience for customers. The waiter/waitress can take it and complete the transaction by the table, rather than having to lead customers to checkout.

Operated in a smarter way, Xiabu Xiabu serves customers much faster than before.

P3 >